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Coronavirus update – we are open for business

Published 17 March 2020

Following on from the latest Coronavirus update from the Prime Minister, we are issuing the following advice and guidance.

We very much remain open for business and committed to providing you with the best possible service.

We take the health and wellbeing of our team, our clients and our visitors seriously and consider it our number one priority.  Heeding the current Government advice on reducing social contact we are instigating the following measures:

  • For client meetings, we are following the Government advice and avoiding non-essential social contact.  With this in mind, we are looking to avoid non-essential meetings by scheduling conference calls and video conferencing (where possible).  Should you believe that a face-to-face meeting is essential then please contact our offices by telephone (see contact details below) and we will determine the necessity on a case by case basis.
  • We have advised, and will advise our teams and our visitors that no hand-shaking or physical contact will take place on any of our sites.
  • We have flexible working measures in place to ensure our teams are on hand for you to get in touch with us as and when you need to.

Rest assured that we are in the enviable position where many of our teams can work flexibly, including from home and continue to provide the services that our clients expect with minimal, if no interruption.  We have, and have had for some time, the technology and ability to work remotely. There may be some minor disruption, with regards to our internal phone system and if you encounter any disruption please get in touch with your usual contact direct via email or phone.

As we are sure you will understand, this is unchartered territory for the country and there will be a period of adjustment for everyone.  Despite this, as stated we are open for business and will continue to provide our full range of services to our clients.  We will be following the Government guidelines and advice and will update you as and when the situation changes.

If you have any questions or queries, please do not hesitate to contact us at your local branch office:

Viaduct House               01228 516666

Rosehill office                01228 514077

Penrith office                 01768 862326

Brampton office            016977 2378

Haltwhistle office          01434 320362

West Cumbria office     01900 876123

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To contact Joanne on any of the issues raised in this blog call 01228 516666 or to arrange a call back, enter your details in the form and we’ll be in touch as soon as we can.